Warranty Information

The Difference is Reliability

When you purchase a new home from Westcott Homes you can rest assured that you are buying a home with the best new home warranty coverage available. Buying a new home will probably be one of the largest investments you ever make and it is certainly one that you will want to protect. With a 2-10 Home Buyers Warranty (2-10 HBW), Westcott Homes gives you the peace of mind that only comes from a builder that offers a warranty that not only protects your home but also your wallet.

Protecting You

2-10 HBW requires builders to undergo an extensive screening process, meet strict underwriting guidelines, and to abide by the terms of the program's agreement. In order to maintain the highest standards of quality in the building industry, 2-10 HBW homes must go through a series of careful inspections at critical stages of construction by qualified independent inspectors.

Coverage Matters

With the 2-10 HBW, you get coverage you can count on:

The Better Builder

Savvy homebuyers know that you should only consider buying a home from a builder who offers a 2-10 Home Buyers Warranty. By offering a 2-10 HBW we are showing our buyers that we are confident in the quality of our homes and that we will proudly back our homes with an express warranty that is secured by a third-party insurer. This sets us apart from the two-thirds of new homes that only have the builder's implied warranty obligation which is indefinite and subject to interpretation. At Westcott Homes, our commitment to quality and to you is clear, defined in writing and backed by a third-party warranty insurer.

Please feel free to contact us for more information about our warranty program.

Emergency Matters

We do not anticipate a problem with your home, and we have a very regimented process to ensure your home's quality. However if something unforeseen does arise here is what to do in an emergency warranty situation:

We recognize 3 areas to be emergency situations

During your Primary Walk you will be provided with contact information for these 3 subcontractors for your home. Should any of the above instances occur after business hours or on week-ends, you are to call the appropriate subcontractor for emergency service. Please provide them with your plat name, your lot number, address and phone number. Should you need to leave a message, please state the nature of your problem. These emergency subcontractors are committed to providing emergency service should the need arise. Please send an e-mail to our Warranty department notifying them of your call and the nature of the problem so it can be followed up on.

Appliances and Manufactured Items Warranty

We assign to the homeowner any warranties issued by the manufacturer covering appliances and equipment sold and installed in your home. This is your sole and exclusive warranty for all appliances and equipment installed in your home.

Copies of all manufacturers' warranties have been made available at the sales office. You will be given your manufacturers warranties during the Primary Walk-Thru.

Following is a partial list of manufacturers' items not covered by the HBW Warranty or Westcott Warranty Services, LLC:

Warranty Period

We warrant your home for the first year after the close of escrow. After this period we have purchased a warranty for you that will cover years 2-10 through the 2-10 Home Warranty Corporation. You will be provided a copy of this warranty at the time of your Primary Walk. Should you sell your home during this 10-year period the warranty stays with the home; a valuable sales tool for you.

During the first year in your home there may be times when you call us for service. We are happy to assist with any warrantable matter you have and will do our best to schedule any appointments at a time convenient for you during our business hours of Monday - Friday, 8 AM to 4 PM. Though we try to minimize intrusions, some matters may take more than one appointment; your understanding and flexibility during these times is appreciated.


Warranty Claim

Please insert your contact information and all pertinent information regarding your warranty claim within the form below. If this is an urgent matter please refer to your emergency contact list provided at the time of closing.

Warranty Claim

Submit a Warranty Claim