Westcott Homes knows how important it is for our buyers to be involved in the construction process of their new home. We have several ways for buyers to stay up-to-date during their construction process including our Construction Updates, our Blog, and our Quality Control and Walk-Thru Processes described below.
QUALITY CHECK
At the completion of your home, our Warranty & Production departments’ partner to perform a quality control check to make sure that the home is complete to our reasonable satisfaction, noting any items that need attention prior to your primary walk.
PRIMARY WALK
We will also go through the home at this time to familiarize you with the operation of your home’s key systems and to explain the location of, maintenance of and emergency procedures relating to these systems. More specifically, the purposes are:
- to familiarize you with the features of your home and to demonstrate the operation of its various systems such as:
heating windows
electrical systems doors
plumbing appliances
- to point out critical maintenance items and tips for your own maintenance program
- to review and coordinate utility switch-over procedures
- to provide all manufacturers warranties for installed appliances
- to review our warranty service program
- to verify that the completed home meets your expectations and Westcott Homes’ demanding quality standard
During the initial walk-thru, you may discover some items requiring additional work or some level of repair. These items, if they arise, should be discussed with the Westcott Homes representative at that time, and arrangements will be made to correct the items prior to close of escrow. Any items requiring attention will be agreed to in writing on the Homeowner Walk-Thru form so that we will have a clear understanding of the work to be done.
TIME REQUIREMENT & SCHEDULING
We expect that it will take approximately 1-1/2 hours for your walk-thru & orientation. A Westcott Homes representative will contact you to schedule a meeting when your home is nearing completion. We will try to schedule a convenient time, but some flexibility on your part will be necessary. Walk-thru appointments are limited to regular business hours Monday through Friday.
FINAL WALK-THRU
The final walk-thru will typically occur the day of or the day before closing (30 minutes). At this time, you will be checking to ensure that any items from your initial walk-thru have been completed.
This is also a good time for questions. You may want to write down any questions you have in advance and bring them to the orientation so that we can be sure to answer them all. It is also a good idea to re-read the warranty information in this manual prior to this meeting so that any and all areas needing clarification can be further discussed.
